For those who have never owned their own home, the moving process can be quite daunting. If you're reading this and it wasn't a daunting process, good on you, as I'm flying by the seat of my pants on this.
When I moved in, I was told I would be with E.On, one of the Big 6 energy companies. After 4 weeks of trying to get an account, I finally succeeded. When I managed to get my account setup, I saw which plan I was on and E.On Energy Plan. At £35.48 per month for both gas and electricity, this wasn't too bad or so I thought.
When I called to change my billing cycle from quarterly to monthly and paying by direct debit, I was given a fresh quote of £100 per month. That's a 3 times the original quote on the website.
Despite this, I carried on, signed up. At least I knew my monthly spend.
I started shopping around. I looked at both USwitch and Compare the market. Both estimated my E.On bill to be around £550 per year and offered me seemingly much better rates. This represents under half the quote from E.On themselves. I called Scottish Power, who gave me a price £300 under E.On's. It looks like Co-Op Energy may be even cheaper with a higher "star" rating.
This brings into question the quoting method used by comparison companies, as well as the energy providers themselves. How do they work out what the average person will use, in a house of a particular age? If it's based on heating, I'm in a brand new house with insulation to the hilt.
How is that you can use a company's own quoting engine and be shown results 3 times under that of the sales person on the phone?
The last point to make is E.On's policy on withdrawing from them during a cool-off period (14 days after sale). You still have to pay them, apparently. I didn't think that was the case if you were in a cool-off period. I may be wrong.
Any answers, please feel free to leave them in the comments below.